About AskMyGP โ€” Who We Are & How We Work

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About AskMyGP

Who we are, how we work, and how we source our information.

๐Ÿ’ก Why this site exists

Every GP spends hours each week explaining things that aren't medicine โ€” fasting rules, Medicare eligibility, how a care plan works, what to bring to an appointment. And every patient forgets half of it before they get home.

AskMyGP gives GPs somewhere to send patients instead of explaining, and gives patients somewhere to check before they arrive. It turns a 3-minute in-consult explanation into a 10-second referral โ€” so the consult can focus on what actually needs a doctor.

“Do I need to fast for this blood test?”
“How do I prepare for the scan?”
“How much will this cost me?”
“Am I eligible for the free flu shot?”
“What does DVA cover?”
“How often can I have a care plan? When do the visits reset?”
“Where do I get this done?”

These questions are small individually. Together, they consume real clinical time โ€” on both sides of the desk. AskMyGP answers them once, clearly, with the source cited.

No sign-up. No subscription. No email capture. No accounts. You arrive, find the answer, leave. Anything you enter — a BP log, a headache diary, a switching look-up — stays on your device. Nothing leaves your browser. No patient data ever reaches our servers because there’s nowhere for it to go.

🩺 Who we are

AskMyGP is an independent Australian health tools platform — 480+ free clinical tools and guides, used by GPs at the point of care and by patients preparing for care. Built by a practising general practitioner based in Queensland. The site is run by Digital Treasure Pty Ltd (ABN 23 696 816 636 ยท ACN 696 816 636).

Note: AskMyGP Australia (askmygp.com.au) is a completely separate entity from the UK-based AskMyGP, which is an online triage and consultation software used by GP practices in the NHS. We are not affiliated, connected, or related in any way.

Clinical content — MBS billing references, patient preparation information, calculator logic, and clinical scoring tools — is developed with GP input and checked against primary sources such as the MBS Book, PBS Schedule, and RACGP guidelines. The aim is for information to reflect those sources at the date shown. Tools are general information only and may contain errors or become out of date; always verify against the primary source and your own clinical judgement before relying on any figure or rule. If you spot something that looks wrong, please use the feedback button on any page, or email hello@askmygp.com.au.

AskMyGP is not owned, controlled, or edited by any pharmaceutical company, device manufacturer, health insurer, or government body. We may accept independent educational grants to support disease-awareness content, but on strict terms: funders have no editorial oversight, no input into our tools or clinical content, and no product or brand placement. See our Editorial Independence & Funding policy for the full terms.

⚠️ What this site is โ€” and is not

✅ What AskMyGP is
A free health information and tools resource
A guide built by a GP for common questions
An aid to help patients prepare for appointments
A general billing and clinical reference for Australian GPs
General health information based on Australian guidelines
❌ What AskMyGP is not
Not a substitute for a GP consultation
Not a diagnostic service
Not a telehealth or on-demand doctor service
Not a replacement for specialist advice
Not an emergency service
If you have a medical emergency, call 000. For after-hours GP advice, call healthdirect on 1800 022 222 (24/7, free).

📚 How we source our information

AskMyGP uses a tiered approach to sourcing and verifying information:

Tier 1 โ€” Source-verified: MBS Book (current schedule), PBS Schedule, RACGP Red Book, TGA-approved Product Information. Fees, item numbers, and eligibility rules are checked directly against these primary sources, and the source and date are shown on the page. Always confirm against the primary source before relying on a figure.
Tier 2 โ€” Caution flagged: State-specific rules, clinical thresholds, and pages citing external statistics carry a visible amber notice and a "verified" date. These areas change more frequently and any clinical use should be guided by the reader's own clinical judgement and current authoritative sources, not by this page.
Patient information pages are sourced from Healthdirect Australia, ACSQHC, GESA, BreastScreen Australia, RACGP, and other Australian government and specialist society sources. These are linked directly in the source citation at the bottom of each page.

For the full picture โ€” what's independently verified, what's pending, and what we deliberately won't do โ€” see how we stay current and our methods.

🛡️ Editorial independence

AskMyGP operates independently. Every tool on the site is free โ€” no paid tools, no logins, no subscriptions. The site is funded by Journey by Mediavine advertising (general web advertising, not health-product specific) and โ€” for some content โ€” independent educational grants. No funder, including any pharmaceutical company, device manufacturer, or commercial organisation, has editorial oversight or sign-off, input into our tools or clinical content, or product/brand placement on this site. None of these revenue streams influence editorial content.

Where brand-name medications are mentioned (e.g. Ferinject, Monofer), both products are presented with equivalent prominence and identical clinical framing.

See our full editorial independence & funding policy for the terms that govern any educational grants.

🔁 Accuracy and updates

MBS fees are updated at least annually (November and July indexation) and cross-checked against MBS Online. PBS copayments are updated quarterly. NTCER rates and other annually-updated figures are flagged with a verification note linking to the primary source.

If you find an error or outdated information, please use the feedback button on any page or email hello@askmygp.com.au. Corrections are prioritised for clinical pages.

✉️ Contact

General enquiries: hello@askmygp.com.au
Corrections & feedback: hello@askmygp.com.au or the feedback button on any page
Operating entity: Digital Treasure Pty Ltd, ABN 23 696 816 636 ยท ACN 696 816 636
Location: Queensland, Australia

This site does not provide individualised medical advice. For personal health questions, please consult your GP or call healthdirect on 1800 022 222.