Does Medicare pay separately for ear wax removal?

Important — Australian Medicare billing: There is no separate MBS item number for simple ear wax removal (ear toilet, syringing, or microsuction) in the absence of other ear disorders. Under MBS rules (TN.8.255), simple wax removal is included within a standard GP consultation. Your GP bills a consultation item (e.g. item 23 or 36) for the visit — the wax removal is part of that consultation, not an add-on procedure.

This means the cost of ear wax removal at your GP depends on whether they bulk bill or charge a gap. Some practices charge an additional procedure fee on top of the consult — this is a private charge and is not covered by Medicare. If you're unsure, ask the practice about their fees before your appointment.

Methods of ear wax removal

💧 Ear irrigation (syringing)
  • Warm water flushed into the ear canal
  • Simple, widely available in GP practices
  • Quick — usually a few minutes
  • Works best if softening drops used beforehand
  • Not suitable if: perforated eardrum, recent ear surgery, cleft palate, grommets, or chronic ear infection
🔬 Microsuction
  • Suction device used under direct vision (microscope or endoscope)
  • No water — preferred when syringing is contraindicated
  • Safer for people with hearing aids, ear surgery history, or perforations
  • More commonly available at ENT clinics or specialist ear care services
  • Can be slightly louder/uncomfortable but generally well-tolerated

Should I use drops first?

Yes — using softening drops for 3–5 days before your appointment makes wax significantly easier to remove and reduces the number of attempts needed. Options available over the counter:

Do not use ear drops if you have a known or suspected perforated eardrum, or if you have had recent ear surgery or have grommets in place — ask your GP first.

When to see your GP

Do not use cotton buds inside your ears. They push wax deeper and can damage the ear canal lining or eardrum. Cotton buds are safe only for cleaning the outer ear.

Costs and coverage — by country

🇦🇺 Australia — Medicare billing
No separate MBS item for simple ear wax removal. Billed as part of standard GP consultation (items 23, 36, 44 etc.). If your GP bulk bills, you pay nothing. If a gap fee applies, you pay the gap. Some practices charge an additional private procedure fee — ask before your appointment. Item 41647 (microscope/endoscope micro-inspection) may apply if operating microscope is used AND other ear disorders are present — but cannot be claimed for uncomplicated wax alone.
🇬🇧 United Kingdom — NHS
NHS no longer routinely funds ear syringing or irrigation in many areas as it was removed from the core GP contract. Availability varies by region — some CCG/ICB areas still provide it, others do not. Microsuction is often available privately (£50–£120 typically). Some pharmacies offer ear wax removal services. Check with your GP practice what is available locally.
🇳🇿 New Zealand
Ear wax removal is available through enrolled GP practices. Covered as part of standard consultation — co-payment applies at most practices for adults. Some community health and Māori health services may offer it at low or no cost. Ask your practice about their fees and what method they use.
🇨🇦 Canada
Ear irrigation is included within a standard GP consultation under provincial health insurance. No additional cost to the patient for the procedure itself if done by your family physician. Private ear care clinics offer microsuction (typically CAD $80–$150 out of pocket). Some provinces cover microsuction when referred by a physician.
You might also like
Information only — not medical advice. Always consult your GP if you have concerns about your hearing or ear health. Do not attempt to remove ear wax yourself using objects inserted into the ear canal.