QLD MASS prep tool for clinicians. Complete eligibility, products, quantities, and clinical justification text before opening MASS-eApply.
📋 Source: MASS General Guidelines Version 6.04, February 2025 — Queensland Health — health.qld.gov.au/mass. MASS is currently under review — verify requirements before submitting. This tool is a decision-support aid only.
⚠️ QLD MASS only. This tool reflects MASS General Guidelines Version 6.04 (February 2025). Always verify eligibility and approved products at health.qld.gov.au/mass before submitting. MASS is currently under review.
1
Eligibility check
Tick each criterion as you confirm it. ALL must be met.
💳
Concession card held — Centrelink Pensioner Concession Card, Health Care Card, Centrelink Confirmation, DVA Pensioner Concession (not DVA Gold), or QLD Government Seniors Card
🏠
Permanent QLD resident
👶
Age — Children under 5 NOT eligible for continence pads/nappies
🏥
Not in hospital as an inpatient
❌
Not on NDIS, DVA, or Home Care Package Level 3 or 4 (HCP L1–2 may still be eligible)
📌
Permanent and stabilised condition — diagnosis known, requires long-term continence aids
2
Application type & prescriber
⚠️ Note: GPs are NOT designated MASS continence prescribers for initial/3-yearly applications. The application must be submitted by one of the roles above. GPs can refer patients to a practice nurse (RN) or continence clinic.
3
Patient details (for justification text)
4
Product type & quantities
Select the primary product category, then enter daily usage to calculate monthly quantity for the application.
Containment (pads, nappies, pants)
Disposable shaped pads
Most common — light to moderate
Disposable pull-on style
More mobile patients
Disposable all-in-one
Heavy incontinence, less mobile
Disposable nappies
Children 5+ years
Reusable pants
Washable — supplement to pads
Reusable bed/chair pads
Overnight or chair protection
Stretch pants
Used with non-adhesive shaped pads only
Conduction (catheters, sheaths, bags)
Disposable catheters (ISC)
Intermittent self-catheterisation
Indwelling catheter
Long-term / unable to self-cath
Latex sheath (condom catheter)
Male patients
Non-latex sheath
Latex allergy
Night drainage bags
Overnight drainage
Leg bags
Daytime drainage
Occlusive
Catheter valves
Replaces drainage bag for some IDC patients
Quantity calculator —
Used per day (daytime)
Used per night (overnight)
Monthly quantity to request on application
0
(daily × 30 + overnight × 30)
⚠️ MASS supply quantities are determined by the approved SOA (Standing Offer Arrangement). Add 10–15% as a buffer for soiling/damage. Verify with MASS-Continence on (07) 3136 3665.
5
Clinical justification text
Auto-generated from your entries above. Edit as needed, then copy into the MASS-eApply justification field.
Complete Steps 3–4 to generate justification text.
✅ Copied to clipboard
6
Before you open MASS-eApply
Tick off each item before starting the online application. Having everything ready cuts the session to under 10 minutes.
ℹ️ Tip: Submit applications at least 1 month before next supply is needed. Late applications delay delivery. Re-applications (6-monthly) can be submitted by the patient, carer, guardian, or parent — no clinician required.